Send · Receive worldwide
Western Union
As a Western Union agent, we help you send money to, and collect money from, family, friends and partners around the world.
How it works
- Bring a valid ID to either branch
- Give the sender or receiver details
- Pay the transfer amount and fees (when sending)
- Receive the MTCN tracking number
- Receivers collect using ID and the transfer details
Ideal for
Common questions
Which branches offer Western Union?
Both our Grand Imperial (Colville Street) and Nyumba Kubwa branches offer Western Union, seven days a week.
What are your opening hours?
Grand Imperial: Monday to Saturday, 8:00 am to 9:00 pm. Nyumba Kubwa: Monday to Saturday, 8:00 am to 6:00 pm. Both branches: Sundays and public holidays, 9:00 am to 6:00 pm.
Do I need identification?
Yes. Under Uganda’s anti-money-laundering rules we must verify every customer, so please bring a valid national ID or passport.
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Two branches · Open seven days
Get today’s rate in one message.
Send us the currency and amount on WhatsApp. We’ll tell you today’s rate before you leave home. Rates can move, so the teller confirms the final rate at the counter.